Business Process Documentation


Despite Production is the main source of revenue for the company, it is the most complex uncontrolled division for every company


Implementing a robust production system would reduce the dependency on supervisor/ labor experiences and skills

Process documentation is the first step toward enhancing business efficiency. There are at least four important roles for process documentation:

Process Improvement

Identify gaps, bottlenecks, and inefficiencies of the processes. To find what processes can be improved or get rid of.

Reducing Vulnerability

to key employee process knowledge. Keep a record of processes known only to a few people specialized in doing them, which mitigate the risk of key employees leaving the company.


Help new employees to understand their job roles and experienced employees can also use those documents as a reference.

Detailed Process Documentation

Detailed process documentation is also an essential part of
international certification, quality management, and trade secrets.